An internal report by the Canadian Defense Ministry draws attention to the lack of adequate maintenance experienced by the military computer system.
According to the report, which is reviewed by the agency The Canadian Press, the security operations to which the armed forces are assigned could be at risk or even fail, due to the lack of coordination and exchange of information that results from an outdated computer system .
The document highlights the importance of the armed forces computer system to allow the success of the various military operations in progress, as well as the role they play in training the troops.
The problems mentioned not only refer to the obsolescence of part of the equipment, but also to the diversity of systems used, which in some cases make them ineffective due to lack of compatibility, in addition to increasing maintenance costs.
The text was prepared as a result of the examinations carried out on the information and technology management systems used by the various areas that are within the orbit of the Canadian Ministry of Defense.
Among the anomalies detected, there are numerous complaints, by various managers in the area, regarding the delays in providing technical support by the Canadian Shared Services agency, which since 2011 is in charge of operation and maintenance. of most computing resources used by the federal administration.
According to some of these claims, the delay in solving the problems had negative consequences on various military operations.
As an example, we cite the case of a server that suffered a fault during the course of a mission abroad, which made it impossible to exchange messages between the personnel in command and the field troops.
The information quoted by the news agency indicates that the repair was not completed immediately since the problem occurred during a weekend, and that those responsible for maintenance do not have on-call personnel outside of working days.
Sources: The Canadian Press / Canadian Ministry of Defense.